Teleconsultation Prices in Vienna and Budapest

TeleConsultation Prices

English Speaking TeleConsultation prices vary according to length, the time of the day, and the level of urgency. Weekends, Holidays are also available but cost more.
Certain age groups need special expertise or attention and therefore additional fees charged.

Writing Prescriptions based on Teleconsultation may be included only in the longer, higher priced services as displayed in the list. Writing prescriptions can possibly supplement shorter TeleConsultations for additional fees.

Our EU Standard electronic prescriptions can be filled in any pharmacy within the issuing doctors’ country, in this case Austria or Hungary, as being retrieved from the National Health Care Cloud. Other EU countries may fill the prescription based on a stamped and signed paper form.
You will receive the ePrescription in pdf format via WhatsApp or email along with the Medical Report and Proof of Payment for insurance reimbursement.

If you need only a Prescription for a Medication without discussing your medical problem with our Doctors, then TelePrescription Services may be a more suitable option.

Pre-payment, preferably with instant Bank Transfer is expected.
Bank Card or PayPal payments are possible only in HUF for our Budapest services and calculated at our conversion rates. They require more security measures, therefore consequent administrative fees may be added.

After payment and the necessary baseline patient information (personal and contact details) are received, the Teleconsultation will occur at our Doctor’s convenience, meaning that the patient (requesting party) must be available any time within the given time frame. See Terms and Conditions of Telemedicine services.

We may charge additional Assistance Fees if extensive explanation, correspondence or chat messaging is required to explain the below prices, due to your failure to read items clearly listed.

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	Base prices in EUR for Teleconsultations within 72 hours on Workdays when Request was made and Pre-payment Received* during the given part of the day
Duration	10 minutes	15 minutes	20 minutes	30 minutes	45 minutes		60 minutes
Daytime*	50	70	80	90	110		140
Evening*	80	100	110	120	140		170
Nights*	230	250	260	270	290		320
Prescriptions	Not included			1	up to 3		up to 5

Surcharges for Additional Prescription Writing added to Base Fees
Prescriptions	1	2	3	up to 5	up to 7		up to 10
+ Fee	30	50	60	80	90		110

Surcharges for Special Prescription Writing added to Base and Additional Prescription Fees
Treatment Injections (e.g. insulin, antibiotics, steroids) / each						+ 60
Controlled Drugs: sedatives, hypnotics/sleeping pills						+ 60
Controlled Drugs: narcotics, psychostimulants						+ 120

	Surcharges on Weekends and Holidays
Weekends	Additional + 30 to Base price
Holidays	Additional + 30 to Base price
Holiday Seasons*	Additional + 60 to Base price
	Daytime	Evening	Night	Workdays	Weekends		Holidays
CET*	08:00-16:00	16:00-24:00	00:00-08:00	Mon-Fri	Sat-Sun		See Calendar
*	CET = Central European Time. Holiday Seasons are consecutive official days off for 3 or more days. Examples may be: Easter Season, Pentecost, Saint Stephen Day. Christmas Holiday Season, 24 Dec, 16:00 – First Official Workday of the New Year 08:00

	Tourists / Travel Season Surcharge, May 01 – Oct 31, Dec 15 – Jan 08: +60

	Surcharges for Age Groups
Age in years	<1	<6	<18	18-80	>80		>90
+ Fees	120	90	60	–	30		60

	Surcharges for Urgency Services done within a requested time frame (< = less than…)
< 24 hours	Additional + 30 to Base price
< 12 hours	Additional + 50 to Base price
< 6 hours	Additional + 70 to Base price
< 3 hours	Additional + 90 to Base price
< 1 hour	Additional + 120 to Base price
< 30 min	Additional + 150 to Base price
< 15 min	Additional + 180 to Base price